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Privacy Policy

How we collect, use, and protect your personal information.

Last updated: May 11, 2026

Introduction

Scrolly operates this store and website to provide customers with a curated shopping experience (the 'Services'). The platform is powered by Shopify. This Privacy Policy describes how personal information is collected, used, and disclosed when visiting, using, or making purchases through the Services. By using the Services, you acknowledge understanding the collection, use, and disclosure practices described here.

Personal Information We Collect

We define 'personal information' as information identifying or reasonably linkable to you. We collect the following categories:

  • Contact details: name, address, billing/shipping address, phone, email
  • Financial information: credit/debit card numbers, payment details, transaction information
  • Account information: username, password, security questions, preferences
  • Transaction information: viewed items, cart contents, wishlists, purchases, returns
  • Communications: customer support inquiries and related content
  • Device information: device details, browser data, IP address, unique identifiers
  • Usage information: interaction patterns with Services

Sources of Personal Information

Information is collected from:

  • Direct provision by users
  • Automatic collection through Services and technologies like cookies
  • Service providers engaged for technology enablement
  • Partners or other third parties

How We Use Personal Information

We use personal information for the following purposes: providing and improving Services (processing payments, fulfilling orders, remembering preferences, sending account notifications, managing accounts, arranging shipping, enabling reviews, and tailoring experiences); marketing and advertising (sending promotional communications via email, text, or postal mail; displaying targeted online advertisements); security and fraud prevention (authenticating accounts, detecting fraudulent activity, protecting public safety); communication (providing customer support); and legal compliance (responding to legal processes, investigating violations, enforcing terms and policies).

How We Disclose Personal Information

Information may be shared with:

  • Shopify, vendors, and service providers (IT management, payment processing, customer support, fulfillment)
  • Business and marketing partners for advertising services
  • Third parties when users direct or consent
  • Corporate affiliates
  • Parties involved in business transactions, legal compliance, or dispute resolution

Our Shopify Relationship

The Services are hosted by Shopify, which collects and processes personal information about access and use to provide improvements. Data transmissions involve Shopify and potentially third parties in other countries. Shopify's enhanced features use interaction data across multiple stores. For details, see Shopify's Consumer Privacy Policy and Privacy Portal.

Third-Party Websites and Links

The Services may link to third-party websites. Scrolly does not guarantee their privacy practices or security. Information shared on public platforms may be viewable by other users without limitation. Links do not imply endorsement.

Children's Data

Services are not intended for minors. We do not knowingly collect information about children under the age of majority in their jurisdiction. Parents or guardians can request deletion of child information. We have no knowledge of selling or sharing personal information of individuals under 16.

Security and Retention

No security measures are perfect or impenetrable. Information in transit may not be fully secure. Retention depends on factors like account maintenance needs, legal obligations, dispute resolution, and contract enforcement.

Your Rights and Choices

Depending on your location, you may have the following rights:

  • Right to Access/Know: request access to personal information we hold about you
  • Right to Delete: request deletion of your personal information
  • Right to Correct: request correction of inaccurate information
  • Right of Portability: receive copies and request transfer to third parties
  • Right to Opt Out: decline sale or sharing of your data for targeted advertising
  • Communication Management: unsubscribe from promotional emails at any time

UK/EEA residents additionally have:

  • Right to object to or restrict processing for certain purposes
  • Right to withdraw consent without affecting prior lawful processing

Complaints

If you are dissatisfied with our data processing practices, you may contact us directly. Depending on your location, you may also lodge a complaint with your local data protection authority. EEA residents can find supervisory authorities at the EDPB website.

International Transfers

Personal information may be transferred, stored, and processed outside your country. Transfers outside the EEA or UK rely on Standard Contractual Clauses or equivalent contracts, unless the destination country provides adequate protection levels.

Policy Updates

We may update this Privacy Policy for operational, legal, or regulatory reasons. Updates are posted on this website with revised 'Last updated' dates and notices as required by law.

Contact Us

For privacy questions or to exercise your rights, contact us at support@scrollyapp.io or by post: Scrolly sp. z o.o., ul. Lizbońska 1/82, 03-969 Warsaw, Poland. Scrolly sp. z o.o. is the data controller for personal information.