Return Policy
We want you to be fully satisfied with your Scrolly purchase.
Last updated: May 11, 2026
Standard Return Policy
We want you to be fully satisfied with your Scrolly purchase. If for any reason you are not satisfied, you may return the product within 30 days of delivery for a full refund upon approval.
Return Guidelines
Please review the following guidelines before initiating a return:
- Items must be returned within 30 days of delivery
- Products should be in original condition with original packaging intact
- Return shipping costs are the customer's responsibility
- After receipt and inspection, approved returns receive refunds within 3-10 business days to the original payment method
How to Start a Return
To initiate a return, go to your account page and log in using email verification. Locate your order and select 'Request return'. Choose the items you wish to return, provide a reason with optional notes, and submit your request.
Return Address
Please send returns to: Scrolly sp. z o.o., ul. Nizinna 2, 05-077 Warsaw, Poland. Email: support@scrollyapp.io. Phone: +48 604 473 492.
Defective or Malfunctioning Devices
If you experience a technical issue or malfunction with your Scrolly device, you are entitled to a free return and full refund, even after the initial 30-day return period. Please contact support@scrollyapp.io for warranty claims.
